01This sale is managed by The Vintage Vault Austin on behalf of, and at the request of, the Landlord of the space located at 8120 Research Blvd.
02All marketing activity, items for sale, and prices have been authorized as necessary for liquidation by the Landlord of the space to The Vintage Vault Austin for the sale to third parties.
03Shopping is by appointment only. Reserve a 20-minute window and arrive at the start of your time slot. If you are not able to attend in person, a limited number of online personal shopping video appointments are available in each time block. They are reserved the same way, and we will send your link before your window begins.
04Because video shopping windows are in high demand and time is limited, they are restricted to active shoppers. A video window may be extended or ended early depending on the volume of callers and on buying inactivity, at the discretion of The Vintage Vault Austin management.
05The 20-minute personal shopping window may, by mutual agreement, be extended if the shopper is actively buying. If the shopping process is for due consideration, the 20-minute window will be enforced, and at that point a new appointment will need to be booked. You are welcome to book back to back time slots on the same day, or additional time slots across different days. Sundays are reserved for longer time slots, so a Sunday booking gives you a 40 minute viewing window.
06Each time block is limited to six shoppers so everyone has room to browse comfortably.
07Please be courteous and considerate of other shoppers. It is a small shop, and a shared space for everyone.
08A buyer's number is assigned to each guest at the door. A sticker with your buyer's number must be placed on every item to be purchased, no matter how big or small. By placing a sold sticker with your buyer's number on an item, you make a binding commitment to purchase that piece at the sale price with liquidation discounts and buyer's premium applied.
09In the case of a dispute between shoppers as to price or the right to buy an item first, the final decision will be left to The Vintage Vault Austin.
10Pieces are sold first come, first served during your window. We are not able to hold items.
11All sales are final. Every piece is sold as-is, with no returns, exchanges, or refunds.
12Restoration and delivery services are available, and can be discussed at checkout.
13We are not responsible for authenticating any object in the store, and we do not verify attribution, provenance, or condition beyond what is described on the tag. The Vintage Vault Austin and its representatives are acting purely in the role of agents of the landlord.
14Payment is due in full at the time of purchase.
15No cash or checks will be accepted. Only credit cards and debit cards are allowed, and card payments are subject to a 2.9% processing fee.
16A 10% buyer's premium is applied at checkout.
17A personal shopping video appointment carries an extra 15% buyer's premium, on top of the standard 10%, applied at checkout.
18Sales tax will be collected on all taxable purchases at the rate required by law. It will be added to your total at checkout, alongside any applicable buyer's premium and card processing fee.
19Please plan to take your pieces with you, or arrange pickup or delivery before you leave. We are not responsible for transporting or helping to load purchased pieces. Any purchased item left at the store for longer than 48 hours will be subject to daily storage fees at the discretion of The Vintage Vault Austin.
20Anything purchased through a personal shopping video appointment will be handed to a third party delivery service within 4 days of purchase, or handled case by case. In the case of third party shippers, we act as an agent for the buyer, and our obligation is merely to hand the object over to the shippers. We are not responsible for price, quality of service, delivery time, or safety of the objects, or any other matter related to a third party service. We will not be responsible for filing a claim or processing paperwork should an incident occur.
21If you break or damage an item inside the shop, you are responsible for paying for it.
22We reserve the right to refuse service to any person, at any time, for any reason, with or without cause or prior notice. This includes refusing or revoking admission, ending a shopping window, cancelling a reservation, and declining any transaction, entirely at our discretion.
23Need to cancel? Let us know as early as you can so another client can take your slot.
24Packing materials must be brought by the customer. We are not responsible for packing materials or for the transportation of items once the purchase is complete.